Policies

Refunds

  • A 15% – 20% restocking fee will be charged on any accepted returns and will be deducted from the refund. A restocking fee is frequently charged to compensate for additional bookkeeping and lost sales opportunity while it was out of the store.
  • Refunds are issued immediately within 3 days upon receipt of an accepted return in the same condition as it was received in.
  • Refunds are given for the price of the item, less the restocking fee, and less postage.
  • There are no refunds on items purchased by Layaway.
  • There are no refunds on items damaged in shipping. In that case, you must file a claim with USPS. Do not return the item to Vintage Jewelry Online. This will cancel out the USPS insurance. Contact us immediately and we will help you. You need to retain all original packaging and all pieces of the damaged item and take them to the USPS to file a claim. Vintage Jewelry Online will process the claim once we hear from the USPS.
  • There are no returns or refunds on international orders.

Privacy

Vintage Jewelry Online does not sell or share the information you provide us with any 3rd party company or institution.

We collect the necessary contact information to process your order including email address and telephone number in case we need to reach you. Email will always be the first form of contact should we need to contact you.

If you choose to sign up for the Contact Us list to hear about new announcements or additions to Vintage Jewelry Online, we will gladly add you to our list. You can also submit a “wish list” of items so we can notify you when we find those too.

Should you ever no longer wish to receive announcement updates, please email me and I will remove your name from the announcement list.

Misprints, Errors & Disclaimers

While we make every effort to ensure the information on our website is current and accurate, misprints or other errors may occur. As such, we reserve the right to change prices, fees and charges of the products and services available through our website at any time, without notice or liability.

We cannot guarantee that products advertised on the web site will be available as these are one of kind pieces of jewelry and collectibles. All prices and availability are subject to verification by Vintage Jewelry Online during the order confirmation process. We reserve the right to limit quantities sold if multiple items exist.

We also reserve the right to reject, correct, cancel or terminate any order

Gift Certificates Available

To Order a Gift Certificate write me at Shelley@vintagejewelryonline.com and:

  • Let me know the value of the gift certificate
  • To whom it is being given
  • The address where you would like the certificate sent

    Once I receive payment, I will send the certificate immediately as requested

    To Redeem a Gift Certificate simply indicate at the time of order payment is being made with the gift certificate and send it to our Vintage Jewelry
    Online.com PO Box 6056 in Amherst, NH 03031

Convenient 60 Day Lay-a-Way Plan

Go to the Ordering section and see how to put your items on layway today.

Gift Certificates